NHTSA Complaint #10217528 — 2007 CHRYSLER PACIFICA

THE A/C CONDENSER ON THE 2007 CHRYSLER PACIFICA IS UNPROTECTED UNLIKE IN ANY VEHICLE I HAVE EVER SEEN. THE OPEN GRILLE IS 12 INCHES HIGH BY 30 INCHES WIDE AND ALLOWS ROCKS AND OTHER ROAD HAZARDS UP TO 2 INCHES IN DIAMETER TO PASS THROUGH THE GRILL TO THE CONDENSER. THIS IS A MAJOR DESIGN FLAW FOR WHICH CHRYSLER WILL NOT ACCEPT RESPONSIBILITY BUT SEEMS ALL TOO GLAD TO ACCEPT CASH INTO THEIR SERVICE DEPARTMENT TO FIX THOSE OF US WHO HAVE ALREADY EXPERIENCED DAMAGE. IT IS MY BELIEF CHRYSLER SHOULD BE HELD RESPONSIBLE FOR THIS DESIGN FLAW, REPAY CONSUMERS WHO HAVE ALREADY BEEN FORCED TO PAY THE $600 REPAIR BILL FOR ROAD HAZARDS WHICH DAMAGE THE CONDENSER AND OR RADIATOR, AND ALSO BE FORCED TO PROVIDE INSTALLATION OF METAL MESH ON THE INSIDE OF THE GRILL TO PROTECT OTHER CONSUMERS FROM SUCH AN OUTRAGEOUS REPAIR BILL FOR A NEW VEHICLE. *TR