NHTSA Complaint #10216719 — 1993 PLYMOUTH GRAND VOYAGER

TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. APPROXIMATELY TEN YEARS AGO, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK)AND DAIMLER CHRYSLER RECALL NUMBER 685. HE TOOK HIS VEHICLE TO THE DEALER FOR SERVICE, BUT THEY COULD NOT HONOR THE RECALL NOTICE. THEY INFORMED THE CONTACT THAT RECALLS COULD ONLY BE SERVICED WITHIN A REASONABLE AMOUNT OF TIME. ACCORDING TO THE CONTACT, THE RECALL STATED THAT THE CONSUMER COULD GET A FREE REMEDY ANY TIME AFTER RECEIVING THE NOTICE FOR THE LIFE OF THE VEHICLE. THE SERVICE MANAGER AT THE DEALER AGREED WITH THE CONTACT. THE CONTACT STATED THAT GENERAL MOTORS SHOULD HONOR WHAT IS MENTIONED IN THE RECALL NOTICE. IT WAS NOTICED THAT NHTSA'S RECALL NOTICE SLIGHTLY DIFFERED FROM THE MANUFACTURER'S NOTICE CONCERNING THE SERVICES THAT WOULD BE PROVIDED FOR THE LIFE OF THE VEHICLE. THE CONTACT STATED THAT HE CAN PROVIDE A COPY OF THE RECALL NOTICE FROM DAIMLER CHRYSLER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 92,000.