NHTSA Complaint #10551629 — 1993 PLYMOUTH GRAND VOYAGER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10551629
Vehicle	1993 PLYMOUTH GRAND VOYAGER
Component	SERVICE BRAKES
Date of Incident	March 29, 2013
Date Filed	November 9, 2013
Mileage	174,456 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BRAKES HAVE NO POWER ASSIST DUE TO ABS PUMP FAILURE, AS DIAGNOSED BY PUTNAM CHRYSLER ON 3/29/13. DEALER CONTACTED CHRYSLER REGARDING RECALL 685. PART WAS SAID TO BE ON BACK ORDER. OWNER HAS CONTACTED CHRYSLER AND DEALER NUMEROUS TIMES TO NO AVAIL. LATEST REPORT (11/7/13) FROM CHRYSLER IS THAT THE PART WAS SENT TO DEALER AND MESSAGE LEFT FOR OWNER AT SOME UNRECOGNIZED PHONE NUMBER. LATEST REPORT FROM DEALER, ALSO 11/7/13, IS THAT REPAIR HAS ALREADY BEEN DONE, WHICH IS NOT CORRECT. DEALER REP WAS TO RESEARCH AND CALL OWNER BACK. NO CALL BACK. *TR

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