NHTSA Complaint #10216377 — 2002 FORD EXPLORER
POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA
Complaint Details
| ODI Number | 10216377 |
| Vehicle | 2002 FORD EXPLORER |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 98,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I BOUGHT MY 2002 FORD EXPLORER USED IN 2005 WITH ABOUT 60,000 MILES ON IT. IN 6 MONTHS THE ENTIRE CAR WOULD SHAKE IF I WENT ABOVE 50 MILES PER HOUR. ABOUT A WEEK LATER, WHILE DRIVING ON THE HIGHWAY I FELT THE CAR SHIFT EXTREMELY HARD. I TOOK IT TO A SHOP AND WAS TOLD THAT 3RD GEAR WAS ALREADY GONE AND THAT I WAS GOING TO SOON LOSE 2ND AND SO ON. I HAD TO SPEND $2000 ON A REBUILT TRANSMISSION. HOWEVER, ALMOST 2 1/2 YEARS LATER THIS REBUILT TRANSMISSION IS FAILING AGAIN. THIS TIME THE OD LIGHT STARTED TO BLINK; I HAD A GARAGE GET THE CODE IMMEDIATELY. IT SAID THERE WAS AN ISSUE WITH THE TORQUE CONVERTER. I HAD THEM LOOK AT THE TRANSMISSION CLOSER AND THEY FOUND THAT THE TRANSMISSION FLUID WAS BURNT AND THERE WERE METAL SHAVINGS IN IT. THE TRANSMISSION IS FRIED AGAIN, AND IT WILL COST APPROXIMATELY $3200 TO FIX IT THIS TIME. THIS IS DEFINITELY A SAFETY CONCERN BECAUSE THESE PROBLEMS OFTEN COME WITH NO WARNING. BOTH INCIDENTS I WAS DRIVING ON A HIGHWAY WITH MY FAMILY IN THE CAR. SOMETHING MUST BE DONE. THIS IS DEFINITELY A DEFECT IN THE SEALED TRANSMISSIONS PUT IN THE 2002 EXPLORERS!!! *CN
Related Complaints for the 2002 FORD EXPLORER
Other POWER TRAIN:AUTOMATIC TRANSMISSION Complaints
#10679911
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE TRANSMISSION FAILED W...
#10606347
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD...
#10462808
THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE O...
#10455780
TRANSMISSION FAILURE - STUPID DESIGN DOESN'T ALLOW YOU TO CHECK FLUID LEVEL, LEAK AT TRANSFER CASE SEAL SEEMS TO HAVE...
#10445935
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO E...
Recent Complaints for the 2002 FORD EXPLORER
#11672158
STRUCTURE:BODY
September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11672158
UNKNOWN OR OTHER
September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11594472
AIR BAGS
The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...
#11557714
ENGINE
The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...
#11483635
ENGINE
The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...