NHTSA Complaint #10216050 — 2004 MERCURY MOUNTAINEER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10216050
Vehicle	2004 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	July 1, 2007
Date Filed	January 25, 2008
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

I FILED A MUCH MORE SERIOUS COMPLAINT THIS EVENING REGARDING AN ISSUE WITH THE CRUISE CONTROL CAUSING A COMPLETE SHUTDOWN OF POWER ON OUR VEHICLE. PLEASE BE ADVISED THAT I DO NOT MAKE A HABIT OF FILING THESE COMPLAINTS. I WAS NOT EVEN AWARE OF THIS WEBSITE UNTIL TODAY. HOWEVER, AFTER I FILED THE COMPLAINT, I CHECKED TO SEE IF YOU HAD RECORD OF OTHER CONSUMERS WITH THE SAME PROBLEM. WHEN I LOOKED AT THE COMPLAINTS THAT HAD BEEN REGISTERED FOR THIS VEHICLE'S MAKE AND MODEL I SAW THAT AT LEAST 2 OTHERS HAVE REGISTERED COMPLAINTS FOR WHAT SEEMS TO BE A MANUFACTURERS DEFECT. I THOUGHT THAT I WOULD MAKE YOU AWARE THAT OUR VEHICLE ALSO HAS THIS SAME ISSUE. ONE OTHER COMPLAINANT WROTE THAT HE WAS TOLD THAT FORD WAS AWARE OF THIS DEFECT, BUT WAS REFUSING TO ACKNOWLEDGE THAT IT WAS A DEFECT. ON THE LIFTGATE, JUST BELOW THE CENTER OF THE WINDOW, ADJACENT TO THE MERCURY LOGO THERE IS AN APPROXIMATE 6 INCH CRACK IN THE BODY OF THE DOOR. IT HAS BEEN THERE FOR ABOUT 6 MONTHS. SINCE THE VEHICLE ONLY HAD ABOUT 45,000 MILES ON IT AT THE TIME, MY HUSBAND AND I AGREE THAT THIS SHOULD NOT HAVE OCCURRED. *TR

Related Complaints for the 2004 MERCURY MOUNTAINEER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10649657 — October 24, 2014 — REAR HATCH HINGE BROKE WHILE CLOSING BACK GLASS OF HATCH. *TR

#10548964 — October 22, 2013 — I ACTUALLY MISSED TWO RECALL ON MY VEHICLE THAT I PURCHASED IN 2004. MY DEALER WHICH IS JOHNSON BROTHERS FORD/MERCURY...

#10495241 — January 30, 2013 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE WAS FRACTURED AROUND THE ...

#10449548 — February 28, 2012 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE CENTER PIECE EMBLEM OF THE HATCH BACK ST...

#10437405 — November 27, 2011 — BEING HAVING PROBLEMS WITH REAR LIFT GATE [ NOT STAYING CLOSE, OPENS ANYTIME, IT WANTS TO BY ITSELF. MY TRANSMI...

Recent Complaints for the 2004 MERCURY MOUNTAINEER

#11421672 — POWER TRAIN:AUTOMATIC TRANSMISSION — June 21, 2021 — This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchas...

#11205264 — ELECTRICAL SYSTEM — May 2, 2019 — MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN

#11165492 — AIR BAGS — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — STEERING — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — UNKNOWN OR OTHER — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...