NHTSA Complaint #10215708 — 2004 FORD EXCURSION

ELECTRICAL SYSTEM:12V/24V/48V BATTERY issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	10215708
Vehicle	2004 FORD EXCURSION
Component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Date of Incident	January 20, 2008
Date Filed	January 22, 2008
Mileage	56,880 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. AFTER THE VEHICLE HAD BEEN PARKED FOR EIGHT HOURS, THE CONTACT SMELLED SOMETHING BURNING WHEN IT WAS RESTARTED. HE NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE BURST INTO FLAMES TWO MINUTES LATER. THE FIRE BURNED THROUGH THE AIR CONDITIONER HOSE AND ERUPTED. THE ERUPTION ALSO EXTINGUISHED THE FIRE. THE CONTACT IS A MECHANIC AND HE INSPECTED THE VEHICLE. HE WAS ABLE TO START THE VEHICLE AND DROVE TO THE DEALER. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY A LOOSE WIRE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V327000 (ELECTRICAL SYSTEM:BATTERY) FOR THE 2003 MODELS. THE CURRENT AND FAILURE MILEAGES WERE 56,880. UPDATED 03-04-08 *BF THE CONSUMER BELIEVED THE PROBLEM HE EXPERIENCED WAS RELATED TO THE RECALL. UPDATED

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