NHTSA Complaint #10215685 — 2004 JEEP LIBERTY

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING BETWEEN 15-30 MPH, THE PIVOT BUSHINGS ON THE SUSPENSION CONTROL ARMS BEGAN MAKING KNOCKING SOUNDS. THE SOUND WOULD OCCUR WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, DURING ACCELERATION IN A STRAIGHT LINE, DEPRESSING THE BRAKE PEDAL, AND WHEN DRIVING OVER A BUMP IN THE ROAD. A MECHANIC STATED THAT THE PIVOT BUSHING LOCATED ON THE FRONT AND REAR CONTROL ARMS FAILED. THE FAILURE BEGAN WHEN THE VEHICLE WAS FIRST PURCHASED AND HAS BECOME PROGRESSIVELY WORSE. THE CONTACT SCHEDULED A REPAIR APPOINTMENT. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,435 AND FAILURE MILEAGE WAS 39,122.