NHTSA Complaint #10165946 — 2004 JEEP LIBERTY

DT*: THE CONTACT STATED THE VEHICLE'S FRONT SUSPENSION BALL JOINT SEPARATED WHILE DRIVING 5 MPH UNDER NORMAL ROAD CONDITIONS. THE VEHICLE DROVE DOWN A DRIVEWAY, MADE A QUICK RIGHT TURN, WHEN THE RIGHT FRONT END SUDDENLY COLLAPSED MAKING A LOUD METALLIC SOUND. THE VEHICLE WOULD NOT MOVE. A TOWING SERVICE WAS CONTACTED AND THE LEFT FRONT END COLLAPSED WHEN THE VEHICLE WAS PUT IN REVERSE WHILE ATTEMPTING TO PLACE IT ON THE TOW TRUCK. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THAT THIS PROBLEM MAY BE RELATED TO AN UPCOMING RECALL THAT WAS CURRENTLY UNDER INVESTIGATION. PRIOR TO THE FAILURE, THE CONTACT EXPERIENCED RESISTANCE IN STEERING. THE NATURE OF THE FAILURE WAS PERMANENT.