NHTSA Complaint #10214944 — 2003 FORD FOCUS STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

Complaint Details

ODI Number	10214944
Vehicle	2003 FORD FOCUS
Component	STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Date of Incident	January 15, 2008
Date Filed	January 15, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I AM WRITING BECAUSE I BELIEVE THAT THERE SHOULD BE A RECALL FOR MY CAR DUE TO MANY COMPLAINTS WITH THE SAME PROBLEM WITH MY CAR. MY WIFE WAS SHOPPING AND WHEN SHE WENT TO START THE CAR THE STEERING WHEEL WAS LOCKED AND THE KEY WOULD NOT TURN. WE ENDED UP HAVING TO HAVE THE CAR TOWED TO OUR HOME. WE WENT ONLINE AND RESEARCHED AND SAW THAT MANY PEOPLE WITH THE SAME CAR AND YEAR THAT WE HAVE HAS THE SAME PROBLEM. OUR CAR IS A 2003 FORD FOCUS AND ITS AN IGNITION LOCK PROBLEM. THE AVERAGE REPAIR IS BETWEEN $300 - $500. I BELIEVE THAT IT IS A HUGE SAFETY ISSUE AS MY WIFE WAS STRANDED WITH OUR 7 WEEK OLD AND 4 YEAR OLD IN VERY COLD WEATHER WITH NO WAY TO START THE CAR FOR ANY HEAT. ITS DANGEROUS AND THE COMPLAINTS ARE MANY. ALL YOU HAVE TO DO IS GOOGLE IT AND YOU CAN SEE. I CONTACTED FORD TO SEE IF THEY WILL TAKE CARE OF THE ISSUE AND THEY ARE SUPPOSED TO GET BACK TO ME BY TOMORROW AT 2 TO LET ME KNOW. I BELIEVE THAT THEY SHOULD AS AGAIN THEY KNOW THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND HAVE YET TO EVER ISSUE A RECALL FOR IT. THANK YOU. *TR

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Other STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE Complaints

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#10213727 — January 4, 2008 — MY MOTHER PURCHASED A NEW 2003 FORD FOCUS FROM LOFINK'S FORD IN CARTHAGE, NY LATE IN 2003 SEVERAL TIMES OVER THE FIR...

#10211445 — December 11, 2007 — MY 2003 FORD FOCUS, LEFT ME SITTING ON A FRIDAY EVENING BECAUSE THE IGNITION KEY CYLINDER WOULD NOT ALLOW ME TO TURN...

#10155608 — April 18, 2006 — DT*: THE CONTACT STATED THE STEERING WHEEL LOCKED. THE DEALERSHIP REPLACED THE KEY CYLINDER. THIS DID NOT REMEDY TH...

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