NHTSA Complaint #10214422 — 2002 TOYOTA CAMRY

TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. BEGINNING ON AUGUST 14, 2007, THE VEHICLE'S GEARS WOULD SHIFT INTO REVERSE, BUT THE VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION WAS REPLACED. A NEW BATTERY WAS INSTALLED WITHOUT THE OWNER'S CONSENT, KNOWLEDGE, AND NEED FOR A NEW BATTERY. THE COST FOR THE REPAIR WAS $4,432. IN DECEMBER OF 2007, THE VEHICLE WOULD OCCASIONALLY NOT SWITCH GEARS OR ALLOW THE CONTACT TO DRIVE ABOVE 10-15 MPH. THE VEHICLE WAS TAKEN TO THE DEALER ON DECEMBER 13, 2007 AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AGAIN. THE TRANSMISSION WAS REPAIRED ONCE MORE UNDER THE MANUFACTURER WARRANTY FOR THE PREVIOUS TRANSMISSION. THE DEALER STATED THAT THERE WAS A HOLE IN THE DUST BOOT ON THE PASSENGER SIDE. THE CONTACT HAS THE DUST BOOT AVAILABLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 140,083.