NHTSA Complaint #10214195 — 2005 DODGE GRAND CARAVAN

TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE FRONT DRIVER SIDE WINDOW WILL NOT GO UP OR DOWN. ALSO, THE ELECTRICAL SYSTEM (LOCKING SYSTEM) DOES NOT WORK. THE KEY HAS TO BE MANUALLY INSERTED TO UNLOCK OR LOCK THE DOOR. THE SLIDING DOORS ARE NO LONGER WORKING PROPERLY AND OCCASIONALLY BECOME STUCK AND CANNOT BE OPENED AT ALL. WATER IS ENTERING THROUGH THE FRONT PASSENGER SIDE DOOR HANDLE AND CREATING PUDDLES OF WATER IN THE VEHICLE. THE WARRANTY EXPIRED AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS HIS RESPONSIBILITY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,424 AND FAILURE MILEAGE WAS 54,400. UPDATED 02-06-08. *KB THE CONSUMER STATED HE HAD THE VEHICLE REPAIRED AT THE COST OF $421.56 FOR LOCKS AND WINDOWS AND OBTAINED AN ESTIMATE FOR THE SLIDING VAN DOORS AT THE TUNE OF $773.38. UPDATED 02/06/08 *TR