NHTSA Complaint #10213506 — 2003 FORD EXPEDITION AIR BAGS:SIDE/WINDOW

Complaint Details

ODI Number	10213506
Vehicle	2003 FORD EXPEDITION
Component	AIR BAGS:SIDE/WINDOW
Date of Incident	December 29, 2007
Date Filed	January 2, 2008
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

UNEXPECTED SIDE CURTAIN AIRBAGS DEPLOYED WHILE DRIVING ON THE HIGHWAY WITHOUT ANY ABRUPT SIDE MOVEMENT OF THE VEHICLE. THESE AIRBAGS DEPLOYED WHILE TRAVELING STRAIGHT AT A CONSTANT RATE OF SPEED (65MHH) ON THE HIGHWAY. THIS CAUSED A SIGNIFICANT EXPLOSIVE NOISE IN THE VEHICLE AND RESULTED IN THE DRIVER AND PASSENGER BEING DISORIENTED FOR A FEW SECONDS. THIS OCCURRED IN A 2003 FORD EXPEDITION WITH 65K MILES AND NO MODIFICATIONS OR PREVIOUS DAMAGE ON THE VEHICLE. THE DEALERSHIP SCANNED THE VEHICLE COMPUTER WHICH SHOWED THE VEHICLE EXPERIENCED AN IMPENDING ROLLOVER CAUSING THE AIRBAG DEPLOYMENT. THE COMPUTER MALFUNCTIONED AND THE FORD DEALERSHIP NOR FORD WILL REPAIR THIS DAMAGE TO THE AIRBAGS AND HEADLINER.*CN

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