NHTSA Complaint #10213284 — 2000 FORD FOCUS

WHEELS:LUGS/NUTS/BOLTS/STUDS issue reported to NHTSA

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Complaint Details

ODI Number	10213284
Vehicle	2000 FORD FOCUS
Component	WHEELS:LUGS/NUTS/BOLTS/STUDS
Date of Incident	December 1, 2007
Date Filed	December 31, 2007
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS/BOLTS) ONLY APPLIES TO THOSE RESIDING ON THE EAST COAST OF THE UNITED STATES. THE CONTACT STATED THAT HE IS ALSO EXPERIENCING THE SAME FAILURE WHERE HE RESIDES. THE FAILURE OCCURRED IN THE STATE OF WASHINGTON IN DECEMBER OF 2007 DURING MASSIVE FLOODS AND SNOW STORMS. HE TOOK HIS VEHICLE TO THE DEALER SEVERAL TIMES AND THEY CONFIRMED THE FAILURE. THE CONTACT NOTIFIED THE HEAD SALES DEPARTMENT AND THEY STATED THAT NOTHING COULD BE DONE BECAUSE HE WAS NOT IN THE REGIONAL LOCATION AS THE RECALL STATED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

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