NHTSA Complaint #10192372 — 2000 FORD FOCUS

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. SHE IS UNSURE IF THE VEHICLE WAS REPAIRED AT THAT TIME. APPROXIMATELY FOUR YEARS LATER, SHE EXPERIENCED THE SAME FAILURE. THE MECHANIC STATED THAT THERE WAS A CRACK IN THE WHEEL BEARING AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THERE IS RECALL # 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL, ALTHOUGH THE CONTACT FEELS IT SHOULD BE INCLUDED. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 10,141.