NHTSA Complaint #10213252 — 2004 JEEP GRAND CHEROKEE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE issue reported to NHTSA

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Complaint Details

ODI Number	10213252
Vehicle	2004 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Date of Incident	October 1, 2007
Date Filed	December 31, 2007
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

2004 JEEP GRAND CHEROKEE DUAL ZONE PASSENGER SIDE HEAT DID NOT WORK AT THE ONSET OF COLD WEATHER. DEALER STATED THE BLEND AIR DOOR WAS BROKE. HOWEVER TO FIX THE BROKEN PART THE ENTIRE DASH ASSEMBLY ALONG WITH HEATER COIL AND AC COIL HAD TO BE REMOVED. THE COST OF THE PART WAS MINIMAL COMPARED TO THE LABOR EXPENSE TO REPLACE THE PART. *TR

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