NHTSA Complaint #10212168 — 2002 CHEVROLET MALIBU

THE SITUATION ARISES WITH NO PRIOR WARNINGS, I INSERT MY ORIGINAL GM KEY IN THE IGNITION SWITCH TO START MY 2002 CHEVROLET MALIBU AND THE ELECTRONIC ANTI-THEFT SYSTEM GOES INTO THEFT MODE (AS IF I AM STEALING MY OWN CAR). THE THEFT SYSTEM LIGHT ON THE DASH STARTS FLASHING AND THE CAR WILL NOT START. THE ENGINE TURNS OVER BUT WILL NOT START. I HAVE TO LEAVE THE CAR SWITCHED ON FOR 10 MINUTES (WHILE DRAINING THE BATTERY) UNTIL THE THEFT SYSTEM LIGHT QUITS FLASHING AND STAYS ON STEADY. AT THAT POINT I MUST TURN THE IGNITION SWITCH TO OFF AND THEN TRY STARTING THE CAR AGAIN. TO DATE IT ALWAYS STARTS AFTER THE 10-MINUTE DELAY AND RETRY. THE PROBLEM APPEARS TO BE RANDOM IN NATURE AND HAS HAPPENED TO ME AS OFTEN AS THREE (3) TIMES IN ONE DAY. IT HAS MADE ME LATE FOR WORK, APPOINTMENTS AND STRANDED AT THE GAS PUMP (INCONVENIENCING OTHERS). I AM FORTUNATE THAT I HAVEN'T HAD ANY DIRE EMERGENCIES (YET) IN WHICH THE CAR HAS LEFT ME STALLED. I HAVE NOT TRIED TO HAVE IT REPAIRED AS I CANNOT AFFORD THE COST AND IT IS MY UNDERSTANDING FROM OTHERS' EXPERIENCES THAT IT WILL EVENTUALLY HAPPEN WITH THE NEW PARTS. THIS IS A GENERAL MOTORS DEFECTIVE SYSTEM AND A POOR DESIGN THAT HAS BEEN UNLEASHED ON THE BUYING PUBLIC. APPARENTLY GENERAL MOTORS HAS REFUSED TO ACKNOWLEDGE THE PROBLEM AND TAKE RESPONSIBILITY FOR THEIR FAULTY ENGINEERING. MEANWHILE MANY, MANY PEOPLE LIKE MYSELF HAVE UNKNOWINGLY PURCHASED GENERAL MOTORS VEHICLES WITH THESE SYSTEMS AND CONTINUE TO HAVE TO LIVE WITH THE INCONVENIENCE AND POTENTIALLY DANGEROUS RESULTS OF THEIR POOR ENGINEERING. *TR