NHTSA Complaint #10211784 — 2002 CHRYSLER TOWN AND COUNTRY POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10211784
Vehicle	2002 CHRYSLER TOWN AND COUNTRY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 29, 2006
Date Filed	December 13, 2007
Mileage	81,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

BOUGHT 2002 T&C EX USED FROM CHRYSLER DEALER IN XENIA, OHIO. ALL MAINTENANCE DONE BY SAME DEALERSHIP. CAR HAS 52,000 MILES ON IT. AFTER GETTING HOME FROM VACATION TRANSMISSION SUDDENLY DIED - NO WARNING. MECHANIC FOUND 9 CODES AND ONE THAT REFERENCED NO HYDRAULIC PRESSURE. THEY CHECKED THE TRANSMISSION FILTER AND FOUND IT TO BE CLEAN - TRANSMISSION FAILED WITH LESS THAN 65K MILES ON IT. TRANSMISSION FLUID WAS A PROPER LEVELS AND WAS NOT BURNT IN ANY WAY - STILL A NICE RED COLOR. REPLACED TRANSMISSION WITH A JASPER REMAN WITH 3 YR/75K MILES WARRANTY AND THAT TRANSMISSION JUST FAILED WITH LESS THAN 20,000 MILES ON IT WHILE 60+ MILES FORM HOME WITH BOTH OF OUR KIDS IN THE CAR. LUCKILY WE WERE ABLE TO GET THE CAR TO OUR DESTINATION AND NOT STRANDED ON THE HIGHWAY. THIS TIME 3RD GEAR APPARENTLY DIED AND OUR MECHANIC MENTIONED THAT THIS IS A POPULAR TRANSMISSION AND VERY POPULAR FOR FAILING. *TR

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