NHTSA Complaint #10211069 — 1998 FORD EXPLORER

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10211069
Vehicle	1998 FORD EXPLORER
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 29, 2007
Date Filed	December 6, 2007
Mileage	132,050 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE INSIDE THE PASSENGER COMPARTMENT, THE CONTACT ATTEMPTED TO UNLOCK THE DOORS WITH THE UNLOCK BUTTON; HOWEVER, ONLY THE DRIVER SIDE AND HATCH DOORS UNLOCKED. THE PASSENGER SIDE DOOR WOULD NOT UNLOCK AND REMAINED IN THE LOCKED POSITION. FORD STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 132,099 AND FAILURE MILEAGE WAS 132,050.

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