NHTSA Complaint #10210906 — 2005 CHEVROLET SUBURBAN

THE EVENTS LEADING UP TO THE FAILURE WAS NORMAL VEHICLE OPERATION FOR APPROXIMATELY ONE YEAR. THE FAILURE TO THE VEHICLE WAS A VIBRATION IN THE STEERING SHAFT. CONSEQUENCES COULD HAVE RESULTED IN A LOSS OF STEERING. CHEVROLET SERVICE LUBED THE STEERING SHAFT PER A GM SERVICE BULLETIN. THIS REPAIR WAS COVERED UNDER WARRANTY. APPROXIMATELY ONE YEAR LATER, THE SAME FAILURE OCCURRED. CHEVROLET SERVICE STATED THAT GM HAS DEVELOPED A NEW STEERING SHAFT TO ELIMINATE THIS PROBLEM. I WILL BE TAKING MY VEHICLE IN FOR REPAIR 3 DAYS FROM THIS WRITING. CHEVROLET SUGGESTED THIS COMPLAINT AS A METHOD OF OBTAINING A RECALL AND SUBSEQUENTLY A REIMBURSEMENT FOR THE REPAIR. *TR