NHTSA Complaint #10210265 — 2004 CHEVROLET SILVERADO 2500 STEERING

Complaint Details

ODI Number	10210265
Vehicle	2004 CHEVROLET SILVERADO 2500
Component	STEERING
Date of Incident	November 29, 2007
Date Filed	November 29, 2007
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

I AM EXPERIENCING THE STEERING CLUNK THAT IS ASSOCIATED WITH CHEVROLET'S TRUCKS. UPON TURNING IT IN IN FOR SERVICE I WAS TOLD THAT IT WOULD COST $280 TO FIX IT. I ONLY DRIVE MY TRUCK APPROX 6K MILES PER YEAR UNDER VERY LIGHT DUTY. IT IS UNACCEPTABLE FOR A HEAVY DUTY VEHICLE THAT WEARS OUT FROM VERY LITTLE LIGHT USE TO BE SOLD LIKE THIS. THE TRUCK HAS 27,700 MILES NOW AND STARTED HAVING THE PROBLEM AT APPROX 18K MILES. I CAN ONLY ASSUME THAT THIS MEANS I WILL HAVE TO PAY ABOUT $300 EVERY 18K MILES TO FIX A DEFECTIVE, POORLY ENGINEERED PRODUCT. IS THIS PART GOING TO FAIL AT SOME POINT AND CAUSE A LOSS OF STEERING CONTROL? *TR

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