NHTSA Complaint #10511039 — 2004 CHEVROLET SILVERADO 2500 STEERING

Complaint Details

ODI Number	10511039
Vehicle	2004 CHEVROLET SILVERADO 2500
Component	STEERING
Date of Incident	May 7, 2008
Date Filed	May 8, 2013
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TO WHOM IT CONCERNS: I OWN A 2004 CHEVROLET 2500 HD 4X4 SILVERADO. I BOUGHT IT NEW. I HAVE BEEN HEARING A CLUNKING SOUND EVERY TIME I TURN THE STEERING WHEEL LEFT OR RIGHT. THIS HAS BEEN GOING ON NOW FOR MAYBE 5 OR 6 YEARS. I STARTED TO LOOK INTO THE CAUSE OF THE CLUNKING SOUND BECAUSE IT SOUNDS LIKE IT IS GETTING WORSE, AND I WAS VERY SHOCKED TO READ SO MANY COMPLAINTS, OVER 50 WHEN I STOPPED READING. IT APPEARS TO ME THAT THIS IS NOT AN ISOLATED PROBLEM. MY QUESTION IS THIS. WHY DOES GMC NOT TAKE NOTICE OF THIS PROBLEM AND ISSUE A RECALL BEFORE LIVES ARE LOST BECAUSE OF THIS STEERING PROBLEM. I THINK IT'S A GREAT SHAME THAT GMC WILL NOT TAKE RESPONSIBILITY AND GET THESE PROBLEMS FIXED. THANK YOU *TR

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