NHTSA Complaint #10210230 — 1999 CHRYSLER 300M ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10210230
Vehicle	1999 CHRYSLER 300M
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 28, 2007
Date Filed	November 28, 2007
Mileage	94,815 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1999 CHRYSLER 300M. DURING AN OIL CHANGE, THE MECHANIC NOTICED THAT THE TREAD FOR THE DRAIN PLUG WAS WEARING THIN AND THE OIL PAN AND PLUG NEEDED TO BE REPLACED. CHRYSLER IS AWARE OF THE FAILURE AND STATED THAT IT ONLY OCCURS WITH THE 300M AND CONCORDE VEHICLES. THE TOOL THAT MECHANICS USE TO PERFORM THE OIL CHANGES IS THE CAUSE OF THE FAILURE BECAUSE IT DAMAGES THE TREAD. CHRYSLER STATED THAT SHE WOULD HAVE TO PAY $575 PLUS TAX FOR THE REPLACEMENT. THE CONTACT INFORMED THEM TO TAPE THE PAN AND PLUG INSTEAD. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 94,815. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

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