NHTSA Complaint #10209706 — 2004 FORD F-150 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	10209706
Vehicle	2004 FORD F-150
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	November 21, 2007
Date Filed	November 22, 2007
Mileage	93,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

FORD RECOMMENDS CHANGING THE SPARK PLUGS ON MY 2004 F150 5.4 3-VALVE AT 100,000 MILES. MILEAGE WAS GETTING CLOSE SO I TRIED TO CHANGE THEM. UNFORTUNATELY FORD DID NOT TELL OWNERS THAT THERE IS A HUGE PROBLEM WITH THE SPARK PLUGS BREAKING-OFF IN THE CYLINDER CAUSING A MASSIVE REPAIR BILL. ENGINE HAD MUST BE REMOVED TO TAKE OUT BROKEN PLUG. FORD DID PRODUCE A TSB, BUT DID NOT INFORM OWNERS THAT THIS ROUTINE SERVICE SHOULD BE DONE BY DEALER. UPON CHECKING INTERNET, THERE ARE SCORES OF REPORTS OF THE PLUGS BREAKING WHEN BOTH OWNERS AND DEALERS ATTEMPT THE ROUTINE MAINTENANCE. *TR

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