NHTSA Complaint #10207972 — 2006 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10207972
Vehicle	2006 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 22, 2007
Date Filed	November 5, 2007
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

WE HAVE TAKEN OUR 2006 FORD EXPLORER WITH JUST OVER 20,000 MILES ON IT INTO THE SHOP 3 TIMES DUE TO INTERMITTENT LOSE OF POWER WHEN STARTING OUT. THE COMPUTER SOFTWARE HAS BEEN RELOADED 2 TIMES. THE LAST TIME I TOOK IT IN I TOLD THE DEALER TO KEEP IT UNTIL IT WAS FIXED. AFTER 2 DAYS THEY SAID THEY COULD FIND ANYTHING WRONG BUT BELIEVED THERE WAS A PROBLEM. FORD THEN ASKED US TO DRIVE A UNSAFE CAR TO TROUBLE SHOOT IT FOR THEM WITH A FLIGHT RECORDER HOOKED UP TO THE COMPUTER. FORD CARE AND THE DEALER ARE BOTH NOT WILLING TO CALL BACK AND FIX THE CAR. *TR

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