NHTSA Complaint #10207656 — 2002 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10207656
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	October 23, 2007
Date Filed	November 1, 2007
Mileage	8,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

THE HVAC BLEND DOORS ON MY 2002 JEEP GRAND CHEROKEE (WJ) OVERLAND FAILED AT APPROXIMATELY 88, 000 MILES CAUSING A LOSS OF HEAT AND DEFROST ABILITIES. DUE TO THE CONSTRUCTION OF THE VEHICLE IT WILL REQUIRE A TRAINED MECHANIC A QUOTED SEVEN HOURS OF LABOR TO REPLACE A PLASTIC PART WHICH HAS FAILED. I BELIEVE THIS IS A SAFETY HAZARD, THE LOSS OF DEFROST ABILITY, THAT JEEP MANUFACTURES HAVE BEEN AWARE OF AND THAT A RECALL SHOULD BE ISSUED SO THAT THESE JEEPS, REGARDLESS OF MILEAGE MAY BE REPAIRED AT NO COST TO THE CURRENT JEEP OWNER. *TR

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