NHTSA Complaint #10206862 — 2004 PONTIAC VIBE

I AM A RESIDENT OF CANADA BUT THINK YOU SHOULD HERE MY COMPLAINT. WE HAVE HEARD A CLICKING NOISE IN THE FRONT PASSENGER WINDOW OF OUR 2004 PONTIAC VIBE. THE WINDOW FINALLY FAILED AND CAME OFF THE TRACK AND RIGHT OUT OF THE OUTSIDE OF THE FRAME WHILE DRIVING DOWN THE ROAD. LUCKILY WE DID NOT USE IT ANY MORE UNTIL WE WENT TO THE DEALER AND THEY PUT IT BACK ON TRACK AND IN PLACE. THEY THEN TOLD US IT WOULD COST ALMOST $400 TO REPAIR A STRIPPED WINDOW REGULATOR. OUR WARRANTY WAS UP 3 MONTHS AGO DUE TO TIMING. THERE IS STILL ONLY 35000MILES ON VEHICLE. WE DID NOT HAVE THE REPAIR AND CONTACTED G.M. CANADA THEY SAID THEY WOULD LOOK INTO IT, HAVE NOT HEARD BACK. I THEN SEEN THE ARTICLES THAT NHTS IS INVESTIGATING MANY SIMILAR FAILURES IN OTHER VIBES. I CONTACTED TRANSPORT CANADA BUT THEIR INVESTIGATOR DID NOT THINK IT WAS SAFETY RELATED. THAT IS WHY I AM CONTACTING YOU TO MAKE SURE THIS PROBLEM IS BROUGHT TO YOUR ATTENTION. IT DEFINITELY THINK IT IS SAFETY RELATED AS FAR AS I'M CONCERNED AND THINK THE MANUFACTURER SHOULD BE MADE RECALL AND REPAIR THESE VEHICLES. *JB