NHTSA Complaint #10206545 — 2004 FORD FREESTAR STEERING

Complaint Details

ODI Number	10206545
Vehicle	2004 FORD FREESTAR
Component	STEERING
Date of Incident	April 15, 2007
Date Filed	October 22, 2007
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THERE IS A RESTRICTION THAT PREVENTS THE STEERING WHEEL FROM TURNING LEFT OR RIGHT PROPERLY. ON AUGUST 31, 2007, THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG WITH THE STEERING WHEEL; HOWEVER, THE WHEEL HAS BECOME EVEN HARDER TO TURN. THE CONTACT HAS NOT TAKEN THE VEHICLE BACK TO THE DEALER. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 94,000.

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