NHTSA Complaint #10206234 — 2005 DODGE GRAND CARAVAN STEERING:HYDRAULIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	10206234
Vehicle	2005 DODGE GRAND CARAVAN
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date of Incident	October 18, 2007
Date Filed	October 18, 2007
Mileage	33,112 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

IN FEBRUARY 2007 NOTED HIGH PITCHED NOISE - PARTICULARLY AT IDLE. SOMETIMES WHEN TURNING. FELT LIKE IT WAS COMING FROM THE STEERING WHEEL. TOOK IT INTO THE DEALER AND THEY REPLACED THE POWER STEERING PUMP. WARRANTY EXPIRED IN AUGUST AND NOTED THE SAME NOISE IN SEPTEMBER. TOOK VAN BACK INTO THE DEALER AND THEY REPLACED THE STEERING GEAR. PARTS AND LABOR NEARLY $600. I FEEL THE REASON THE PUMP FAILED THE FIRST TIME WAS OVERWORK DUE TO THE GEARS AND IT SHOULD HAVE BEEN REPLACED WHILE UNDER WARRANTY. SERVICE DEPARTMENT RECOMMENDED I CONTACT CHRYSLER WARRANTY. I AM STILL INVESTIGATING HOW TO REDUCE/ELIMINATE THE CHARGES. *TR

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