NHTSA Complaint #10206132 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10206132
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 13, 2007
Date Filed	October 17, 2007
Mileage	3,497 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON MY EXPLORER IT HAS BEEN TO THE DEALER ON 5 OCCASIONS NOW FOR THE TRANSMISSION. DELAYED ENGAGEMENT WHEN GOING FROM REVERSE TO DRIVE, SOMETIMES FEELING AS IF SOMEONE HAS REAR ENDED ME. ON THE FIRST TRIP IN AN ADDITIVE WAS ADDED TO THE TRANSMISSION, SECOND TRIP THE TRANSMISSION SOLENOID PACK WAS REPLACED, THIRD TRIP THE TRANSMISSION SOLENOID PACK WAS REPLACED, FOURTH TRIP THE DEALER COULDN'T REPRODUCE THE PROBLEM AND THE FIFTH TRIP THE PROBLEM COULDN'T BE REPRODUCED. WAS TOLD BY THE DEALER SERVICE MANAGER THAT THIS IS WHAT THE TRANSMISSION IS SUPPOSED TO DO. 1 DAY AFTER GETTING MY EXPLORER BACK SAME ISSUE. I DON'T FEEL THAT THIS VEHICLE IS SAFE TO DRIVE. *JB

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