NHTSA Complaint #10206128 — 2001 VOLKSWAGEN JETTA

MY COMPLAINT INVOLVES TWO SEPARATE INCIDENTS WHERE I EXPERIENCED JERKING AND SPUTTERING FROM MY 2001 VW JETTA GLX VR6. IN BOTH INCIDENTS, FOLLOWING THE REDUCED LEVEL OF ENGINE POWER I SMELLED A BURNING AND WAS FORCED TO STOP THE CAR. BOTH TIMES, MY CAR WAS BROUGHT IN FOR INSPECTION AND REPAIR TO TWO DIFFERENT VW DEALERSHIPS. EACH TIME, I WAS ADVISED THAT THE VW IGNITION COIL PACK HAD MALFUNCTIONED AND HAD TO BE REPLACED. APPARENTLY, THE MALFUNCTION OF THIS PART CAUSED OTHER SENSORS TO MALFUNCTION AS WELL. ALSO, THESE PARTS APPEAR TO DAMAGE ENVIRONMENTAL PROTECTION EQUIPMENT. IN ONE INCIDENT DESCRIBED ABOVE, MY CATALYTIC CONVERTER HAD TO EVENTUALLY BE REPLACED. NOTE THAT THE FIRST INCIDENT, WHICH IS DOCUMENTED, OCCURRED AT 34,560 MILES. THE SECOND INCIDENT, WHICH WAS VERY SIMILAR TO THE FIRST, OCCURRED AT 46,391 MILES AND IS ALSO FULLY DOCUMENTED. THE MATTER WAS REPORTED TO VWOA AND I WAS INFORMED THAT ANY PORTION OF THE NEARLY $2,000 I INCURRED OUT-OF-POCKET WOULD NOT BE REIMBURSED AND THERE SEEMED TO BE NO CONCERN BY VWOA REPRESENTATIVES REGARDING ANY DAMAGE TO EMISSIONS DEVICES AND/OR POTENTIAL FIRE HAZARDS, I BELIEVE EXIST DUE TO THE MALFUNCTIONING OF THE IGNITION COIL PACK. VWOA, IN MY OPINION, IS WELL AWARE OF THE MANY (POSSIBLY THOUSANDS) OF SIMILAR INCIDENTS ACROSS THE US AND STILL SEEK TO MARGINALIZE IT. *JB