NHTSA Complaint #10192164 — 2001 VOLKSWAGEN JETTA

TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED TO 15 MPH AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE SPEED FAILED TO INCREASE. AFTER THREE MINUTES, THE VEHICLE SPEED INCREASED TO 35 MPH WITHOUT WARNING. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AND PERFORMED THE REPAIR. APPROXIMATELY SIX MONTHS LATER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CHECK ENGINE LIGHT ILLUMINATED IMMEDIATELY AFTER LEAVING THE DEALER. THE MECHANIC STATED THAT THE IGNITION COIL NEEDED TO BE REPLACED AND PERFORMED THE REPAIR. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE IGNITION COIL, BUT THE RECALL NUMBER WAS UNAVAILABLE. THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL. THE CURRENT MILEAGE IS 150,000 AND FAILURE MILEAGE WAS 45,000.