NHTSA Complaint #10204117 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10204117
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 15, 2007
Date Filed	September 25, 2007
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

FORD HAS AN OBVIOUS DESIGN FLAW IN THE TRANSMISSION FOR THE 2004 EXPLORER. SIMILAR TO THOUSANDS OF OTHERS,WHEN PUT INTO REVERSE THE VEHICLE HESITATES FOR 5 - 10 SECONDS AND THEN BANGS INTO GEAR WITH A SUDDEN POWER SURGE. WE'VE BARELY MANAGED TO AVOID HITTING THE HOUSE AND OTHER VEHICLES. A "REPAIR" JUST COST US ~$900. FORD CLAIMS NO KNOWLEDGE OF A PROBLEM. WHAT A JOKE! *JB

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