NHTSA Complaint #10204000 — 2002 CHRYSLER CONCORDE

STEERING:LINKAGES:TIE ROD ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	10204000
Vehicle	2002 CHRYSLER CONCORDE
Component	STEERING:LINKAGES:TIE ROD ASSEMBLY
Date of Incident	August 21, 2007
Date Filed	September 24, 2007
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE ACCELERATING FROM A STOP, THE BACK OF THE DRIVER SEAT RECLINED TO THE FLOOR WITHOUT WARNING. THE CONTACT PULLED OFF THE ROAD AND NOTICED THAT THE ENTIRE SEAT FAILED. CHRYSLER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER). THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE SEAT AGAIN FOR FREE AND WOULD NOT PROVIDE REIMBURSEMENT FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 53,000. UPDATED 01-14-08. *KB A LOCAL MECHANIC REPLACED THE SEAT TRACK AND TIE ROD END. UPDATED 12/12/07. *JB

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