2002 CHRYSLER CONCORDE — Problems, Recalls & Safety Data
N/A
Safety Rating
72
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2002 CHRYSLER CONCORDE
The 2002 CHRYSLER CONCORDE has received a total of 72 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SEATS:FRONT ASSEMBLY:RECLINER. 7 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine And Engine Coolingengine (14 complaints), Engine And Engine Cooling (8 complaints), and Power Trainautomatic Transmission (4 complaints).
Recalls for the 2002 CHRYSLER CONCORDE
NHTSA has recorded 1 recall for the 2002 CHRYSLER CONCORDE, potentially affecting up to 1,066,000 vehicles.
Recall 03V035000 — SEATS:FRONT ASSEMBLY:RECLINER
| 1,066,000 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD...
View full details →Owner Complaints for the 2002 CHRYSLER CONCORDE
72 complaints have been filed with NHTSA for the 2002 CHRYSLER CONCORDE. Below is a breakdown by vehicle component.
Most Recent Complaints
THIS CAR HAS AN ONGOING RECALL FOR SEAT RECLINER BOLTS. I WAS DRIVING AND ALL OF THE SUDDEN THE SEAT BACK WENT FLAT AND I FELL BACKWARDS WHILE DRIVING. THIS WILL BE THE 4TH TIME THE SEAT BELT RECLINER BOLT BROKE. I BELIEVE I AM DUE FINANCIAL RESTITUTION EVEN THOUGH I DID NOT GET INJURED OR WORSE I COULD HAVE KILLED SOMEONE AT HIGHWAY SPEEDS. I WAS ON A CITY STREET AT 40MPH WHEN THIS HAPPENED.
TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING AT ANY SPEED, A FUEL ODOR WAS NOTICED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FREMONT AUTO MALL IN FREMONT, CA) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 216,000.
TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING AT ANY SPEED, A FUEL ODOR WAS NOTICED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FREMONT AUTO MALL IN FREMONT, CA) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 216,000.
TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
FROM THE TIME OF PURCHASE WE NOTICED THE INTERIOR LIGHTS FLICKERING. THIS COULD OCCUR WHILE DRIVING, WHILE PARKED, AND EVEN WHILE THE CAR WAS TURNED OFF AT NIGHT. THE CAR'S ALARM WOULD ALSO CHIRP WHEN THE CAR WAS OFF. THIS HAS CONTINUED, AND PROGRESSED TO THE BATTERY DRAINING IF UN-DRIVEN FOR OVER 12 HOURS. WE COULDN'T GET ANY OF OUR MECHANICS TO TAKE AN INTEREST IN THE ISSUE. THEY COULDN'T OFFER ANY SUGGESTIONS. WHEN HAVING A MINOR ACCIDENT REPAIRED, A MECHANIC SUGGESTED A PROBLEM WITH THE WIRING HARNESS. *TR
Safety Rating for the 2002 CHRYSLER CONCORDE
NHTSA has not yet tested the 2002 CHRYSLER CONCORDE in its New Car Assessment Program.
Technical Service Bulletins for the 2002 CHRYSLER CONCORDE
Chrysler (FCA US, LLC) has issued 7 technical service bulletins (TSBs) for the 2002 CHRYSLER CONCORDE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
1400103 — FUEL SYSTEM, GASOLINE
FUEL TANK SLOW TO FILL. INCLUDING MY2004. *TT
02019 — EQUIPMENT
INCORRECT SOFTWARE FLASH - TSB 1801502 AND 1803102. *TT
1803102 — INTERIOR LIGHTING
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) P0153, P0159, P0135, P0141, P0155, P0161, P0131, P0132, P0137, P0138, P0151, P0152, P0157, P0158. *TT
0801002 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
A CONDITION MAY EXIST WHERE THE FRONT DOOR SPEAKER HAS A DISTORTED SOUND AND / OR THE DOOR TRIM PANEL HAS A BUZZ / RATTLE WHEN THE AUDIO SYSTEM IS OPERATED. *TT
1801502 — UNKNOWN OR OTHER
SUBJECT REGARDING MALFUNCTION INDICATOR LAMP ON FOR MISFIRE DIAGNOSTIC TROUBLE CODE - MAP VALUE STORED IN FREEZE FRAME AND SIMILAR CONDITIONS WINDOW MAY BE INCORRECT. *SLC
4850306 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SUBJECT REGARDING SPEAKER BASS OUTPUT IMPROVEMENT. *SLC
0801601 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC
NHTSA Investigations for the 2002 CHRYSLER CONCORDE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHRYSLER CONCORDE
- 1997 CHRYSLER CONCORDE — 189 complaints
- 1998 CHRYSLER CONCORDE — 213 complaints
- 1999 CHRYSLER CONCORDE — 422 complaints
- 2000 CHRYSLER CONCORDE — 364 complaints
- 2001 CHRYSLER CONCORDE — 112 complaints
- 2002 CHRYSLER CONCORDE (current)
- 2003 CHRYSLER CONCORDE — 40 complaints
- 2004 CHRYSLER CONCORDE — 66 complaints
Other CHRYSLER Models
- CHRYSLER TOWN AND COUNTRY — 18,996 total complaints
- CHRYSLER PACIFICA — 10,103 total complaints
- CHRYSLER 200 — 6,913 total complaints
- CHRYSLER 300 — 6,453 total complaints
- CHRYSLER SEBRING — 4,094 total complaints
- CHRYSLER PT CRUISER — 3,417 total complaints
- CHRYSLER 300C — 1,758 total complaints
- CHRYSLER LHS — 1,430 total complaints