NHTSA Complaint #10203202 — 2004 GMC ENVOY XL POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10203202
Vehicle	2004 GMC ENVOY XL
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 15, 2004
Date Filed	September 17, 2007
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

WHILE DRIVING AND APPROACHING A STOP FOR A RED LIGHT, THERE WAS A VERY LOUD CRASHING SOUND FROM UNDER THE VEHICLE. THE VEHICLE WAS NO LONGER ABLE TO DRIVE IN 1ST GEAR OR REVERSE. THE VEHICLE WAS ABLE TO PROPEL ITSELF IN 'D', BUT WAS VERY SLUGGISH AS IF TRYING TO START DRIVING A MANUAL TRANSMISSION IN 2ND OR 3RD GEAR. WHILE THE VEHICLE WAS IN NEUTRAL IT WOULD STILL PROPEL ITSELF WHEN THE ACCELERATOR WAS DEPRESSED. IT WAS NO LONGER ABLE TO BE MOVED MANUALLY BY PUSHING, IT WOULD ONLY MOVE WHEN DRIVEN FORWARD OR WHEN THE REAR WHEELS WHERE LIFTED OFF THE GROUND WHEN IT WAS TOWED. THE DEALER HAS RECOMMENDED A NEW TRANSMISSION. *TR

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