NHTSA Complaint #10202489 — 2002 FORD FOCUS

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10202489
Vehicle	2002 FORD FOCUS
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	August 7, 2006
Date Filed	September 11, 2007
Mileage	44,304 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

BOTH REAR PASSENGER WINDOW REGULATORS FAILED ON MY 2002 FORD FOCUS SE WAGON OUTSIDE OF WARRANTY. THE WINDOWS WERE NEVER ABUSED / MIS-USED IN ANY WAY. THIS IS AN OBVIOUS DESIGN OR MANUFACTURING FLAW, YET I HAD TO PAY FOR THE ENTIRE COST OF REPLACING THE REGULATORS. FORD WAS REQUESTED TO PROVIDE SOME ASSISTANCE BUT DECLINED TO OFFER ANY. *JB UPDATED 03/05/08. *LJ

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