NHTSA Complaint #10202291 — 2004 CHEVROLET IMPALA

MY 2004 IMPALA SS HAS HAD SEVERAL FAILURES OF THE INSTRUMENT PANEL CLUSTER. THE FIRST WAS INCORRECT SPEEDOMETER READINGS THAT LEAD TO TOTAL FAILURE OF THE SPEEDOMETER (STICKING AND/OR ERRATIC BEHAVIOR OF THE SPEEDOMETER NEEDLE). THE SECOND WAS IMPROPER FUEL LEVEL INDICATION (HIGH LEVEL SHOWN WITH LOW FUEL LIGHT COMING ON - ALMOST NO FUEL LEFT). THE LATEST IS INCORRECT OIL PRESSURE INDICATION. ALL OF THESE ARE KNOWN ISSUES WITH THE MODEL OF STEPPER MOTOR USED TO DRIVE THESE GAUGES IN MANY GM VEHICLES. MY TOTAL COST FOR REPAIR HAS BEEN IN EXCESS OF $300, NOT INCLUDING THE CURRENT OIL PRESSURE GAUGE REPAIR (STEPPER MOTORS FOR SPEEDO AND FUEL LEVEL GAUGE). I PLAN ON HAVING ALL STEPPER MOTORS REPLACED WITH THE LATEST GENERATION REPLACEMENT (SWITEC X25.168). THIS IS SOMETHING THAT GM NEEDS TO TAKE RESPONSIBILITY FOR AND CORRECT AS IT IS A VERY WIDESPREAD ISSUE. *TR