NHTSA Complaint #10200374 — 2002 CHEVROLET TRAILBLAZER

TL*THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE EXTERIOR LIGHTING:TAIL LIGHTS. ON AUGUST 18, 2007, HE ARRIVED AT THE DEALER TO HAVE THE VEHICLE REPAIRED. AFTER SERVICING THE VEHICLE FOR FIVE HOURS, THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED. THE REASON WAS BECAUSE THERE WAS A PART IN FRONT OF THE DEFECTIVE PART AND, IF THE MECHANIC BROKE THE PART THAT WAS NOT INCLUDED IN THE RECALL, THEN THE DEALER WOULD NOT BE RESPONSIBLE FOR ANY DAMAGES. THE DEALER FURTHER STATED THAT THE RESPONSIBILITY AND REPAIR COSTS WOULD FALL ON THE CONTACT. AS A RESULT, THE VEHICLE HAS NOT BEEN REPAIRED AND THE TAIL LIGHTS CONTINUE TO FAIL. THE MANUFACTURER STATED THAT THEY ARE LOOKING INTO THE MATTER, BUT CANNOT OFFER ANY ASSISTANCE AT THIS TIME. AS OF AUGUST 21, 2007, THE MANUFACTURER HAS STILL NOT RESPONDED. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 100,000.