NHTSA Complaint #10200243 — 1999 MAZDA 626

TL*THE CONTACT OWNS A 1999 MAZDA 626. THE CONTACT HAS EXPERIENCED TRANSMISSION FAILURE TWICE. SHE ONLY HAD THE VEHICLE FOR APPROXIMATELY SIX MONTHS WHEN THE FIRST FAILURE OCCURRED. WHILE DRIVING 45 MPH, THE ENGINE LIGHT ILLUMINATED. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION WAS REBUILT AND A YEAR AND A HALF LATER, THE VEHICLE WOULD NOT SHIFT INTO REVERSE AND THE CONTACT FELT AS IF THE GEARS WERE JUMPING WHEN DRIVING. SHE RETURNED TO THE REPAIR SHOP AND WAS INFORMED THAT THE TRANSMISSION FAILED AGAIN. SHE DOES NOT BELIEVE THAT A VEHICLE SHOULD GO THROUGH TWO TRANSMISSIONS WITHIN TWO YEARS. THE VEHICLE IS CURRENTLY PARKED IN HER DRIVEWAY. THE CURRENT MILEAGE WAS 87,000 AND FAILURE MILEAGE WAS 76,000.