NHTSA Complaint #10199582 — 2003 MERCEDES BENZ M CLASS

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER issue reported to NHTSA

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Fire 2 Injuries Vehicle Towed

Complaint Details

ODI Number	10199582
Vehicle	2003 MERCEDES BENZ M CLASS
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	July 15, 2007
Date Filed	August 14, 2007
Mileage	28,000 miles
Crash	No
Fire	Yes
Injuries	2
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2003 MERCEDES-BENZ ML55. WHILE DRIVING 60 MPH HE ENGAGED THE SEAT HEATER. THE FRONT AND REAR SEATS BECAME EXTREMELY HOT. HE WAS UNABLE TO TURN THE HEATER OFF. HE PULLED OVER AND NOTICED SMOKE AND SPARKS. HE POURED WATER OVER THE SEATS AND THE SPARKS STOPPED. THE SEAT HEATER DID NOT GO OFF UNTIL THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE COILS MALFUNCTIONED. THE CURRENT AND FAILURE MILEAGES WERE 28,000. THE CONSUMER STATED THE DEALER REPLACED SEAT AND ELECTRICAL COMPONENTS BUT WILL NOT PROVIDE CONSUMER WITH ANY DOCUMENTATION OR INFORMATION PERTAINING TO THE DEFECT AND REPAIR. UPDATED 09/18/07 *TR

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