NHTSA Complaint #10198339 — 2007 FORD EDGE

RECENTLY PURCHASE A 2007 FORD EDGE, THIS VEHICLE HAS SUCH A GLARE THAT YOU ONLY HAVE ABOUT 50% VISIBILITY. YOU CAN SEE THE FULL DASH, TO INCLUDE ALL THE VENTS AND OTHER ITEMS ON THE DASH. I CONTACT MY LOCAL DEALER TO WHICH THEY ACTED AS IF "WOW" THIS IS THE FIRST WE HAVE HEARD ABOUT THIS.. THEY ADVISE THAT THEY DID NOT HAVE A ANSWER. SO I CONTACT THE FORD CUSTOMER RELATIONS DEPT. I WENT THRU THE PROBLEM WITH THE PERSON ON THE OTHER END OF THE PHONE. HE ACTED SURPRISED AND SAID THEY HAD NOT HEARD OF A PROBLEM LIKE THIS, BUT , GET THIS, HE HAD A READY REMEDY, HE SUGGEST THAT I GO AND BUY A MAT TO COVER THE DASH. I ASK HIM IF HE WOULD WANT TO DO THAT TO A NEW VEHICLE THAT WAS JUST PURCHASED. I SUGGESTED TO HIM THAT HE NEEDS TO GET HIS ENGINEERS AND PERSONS IN AUTHORITY TO READ ALL OF THE BLOGS ON THE FORD WINDSHIELDS , I TOLD HIM THAT I FOUND COMPLAINTS WHERE AS THE CUSTOMERS HAD CONTACT FORD ABOUT A MAJOR GLARE, THAT DATED BACK TO 2005 ON THE EXPLORERS. SOMEBODY NEEDS TO GET THE AUTO MANUFACTURES TO TAKE ACTION, I WILL BE MORE THAT HAPPY TO PROVIDE THE LINKS TO THE COMPLAINTS ON THE FORD EDGE IF NEEDED. THANK YOU FOR YOUR TIME. *JB