NHTSA Complaint #10198324 — 2004 TOYOTA SIENNA

TRAILER HITCHES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Vehicle Towed

Complaint Details

ODI Number	10198324
Vehicle	2004 TOYOTA SIENNA
Component	TRAILER HITCHES
Date of Incident	May 2, 2004
Date Filed	August 2, 2007
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

TOWING PACKAGE/TRAILER HITCH INSTALLED BY TOYOTA DEALER CONSISTENTLY SCRAPES THE ROAD WITH AND WITHOUT A LIGHT LOAD. WHEN HAULING A LIGHT LOAD, LOAD IS APPROX ONE HALF OF THE STATED TOWING CAPACITY (3500 LBS). THE HITCH SCRAPING THE ROAD CAUSES DIFFICULTY WHEN DRIVING AND MULTIPLE "COLLISIONS" BETWEEN THE HITCH AND THE ROAD. THIS PROBLEM HAS BEEN REPORTED TO THE LOCAL DEALER (JAY WOLFE TOYOTA) AND CORPORATE TOYOTA (CASE # 2007-08020957). EVEN THOUGHT THE PROBLEM IS DOCUMENT ON SEVERAL FORUMS, TOYOTA HAS FAILED TO PROVIDE AIR SHOCKS OR ANY OTHER MEANS TO CORRECT THE PROBLEM. AM SERIOUSLY CONCERNED WHAT WILL HAPPEN WHEN I ATTEMPT TO TOW A POP-UP CAMPER THAT IS TWICE THE WEIGHT I AM TOWING KNOW, BUT STILL UNDER THE STATED TOWING CAPACITY. I HAVE SNAPPED ON SET OF SAFETY CHAINS DUE TO THE CHAINS GETTING SMASHED BETWEEN THE ROAD AND THE HITCH WHEN IT BOTTOMS OUT. *JB

Related Complaints for the 2004 TOYOTA SIENNA

Other TRAILER HITCHES Complaints

#10149121 — January 31, 2006 — DESIGN FLAW IN 2004 TOYOTA SIENNA. THE TRAILER HITCH SCRAPES GROUND; TOO LOW TO SAFELY TOW. *NM

#10148591 — January 25, 2006 — I AM REPORTING THAT THE SMALL GROUND CLEARANCE OF 2004 TOYOTA SIENNA WITH TOW HITCH RECEIVER IS A SAFETY CONCERN THA...

#10118157 — April 20, 2005 — I OWN A 2004 TOYOTA SIENNA XLE THAT INCLUDES A TOWING PACKAGE. THE TRAILER HITCH FOR THIS VEHICLE IS A SAFETY HAZARD...

#10111882 — February 21, 2005 — THIS COMPLAINT IS RELATED TO THE HAZARDS OF TOWING WITH THE 2004 TOYOTA SIENNA WHICH I OWN. THIS MODEL IS ADVERTIZED ...

#10098821 — November 14, 2004 — I BOUGHT A 2004 TOYOTA SIENNA VAN, PUT A HITCH ON IT AND IT SCRAPES THE GROUND GOING OVER SPEED BUMPS, STEEP DRIVEWAY...

Recent Complaints for the 2004 TOYOTA SIENNA

#11699794 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) — November 17, 2025 — The contact's mother owns a 2004 Toyota Sienna. While the contact's mother was driving at an undisclosed speed, sever...

#11693880 — POWER TRAIN — October 16, 2025 — Shifter not shifting into park even when in park causing it to roll even when you think it’s in park

#11679304 — STRUCTURE — August 8, 2025 — The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erron...

#11659970 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — May 9, 2025 — The Traction Control System commonly malfunctions while making turns on curving road sections. I will lose power thro...

#11659970 — SERVICE BRAKES — May 9, 2025 — The Traction Control System commonly malfunctions while making turns on curving road sections. I will lose power thro...