NHTSA Complaint #10196848 — 2003 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10196848
Vehicle	2003 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	April 1, 2007
Date Filed	July 19, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

I HAVE A 2003 FORD EXPLORER. I HAVE, OR IT LOOKS TO BE SEVERAL STRESS CRACKS BELOW THE BACK GLASS OF THE HATCH. THEY RANGE ANYWHERE FROM AN INCH TO SEVEN OR EIGHT INCHES. I TOOK THIS TO THE FORD HOUSE IN HALTOM CITY, THEY SAID THERE WAS NOTHING THAT COULD BE DONE BUT TO CHECK WITH OTHER OWNERS TO SEE IF THIS IS HAPPENING TO THEIR EXPLORER. I HAVE SINCE NOTICED LITERALLY AT LEAST 75 EXPLORERS WITH THE SAME THING. THE ONES I HAVE SPOKE WITH HAVE THE SAME PROBLEM. FORD DOES NOT WANT TO REPLACE THIS COST. I THINK AFTER 2003, FORD CHANGED THE WAY THEY MADE THE BACK HATCH AND IT DOESN'T HAVE THE SAME SEVEN OR EIGHT INCH MOLDING UNDER THE GLASS. I AM AFRAID THAT IF I OPEN THE GLASS SECTION ON MINE OR CLOSE IT, IT WILL BREAK THE GLASS OR THE GLASS WILL COME OUT. WHAT CAN WE DO ABOUT THIS?*JB

Related Complaints for the 2003 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10908857 — September 23, 2016 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW ...

#10672725 — January 15, 2015 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR LIFTGAT...

#10637205 — September 18, 2014 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PANEL OF THE LIFTGATE WAS CRACKED. THE FA...

#10617168 — July 29, 2014 — CRACK IN REAR LIFTGATE BODY PANEL. MAY FAIL DURING OPENING/CLOSING AND CAUSE INJURY. THIS IS A KNOWN PROBLEM WITH 200...

#10608933 — July 8, 2014 — WHEN CLOSING THE GLASS TAILGATE THE RIGHT HINGE THAT ATTACHES THE GLASS TO THE TAILGATE BROKE CAUSING THE GLASS TO DE...

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