NHTSA Complaint #10196017 — 2004 FORD EXCURSION

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10196017
Vehicle	2004 FORD EXCURSION
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	June 2, 2004
Date Filed	July 10, 2007
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT HAS REMAINED ILLUMINATED IN THE PAST. THE VEHICLE SHUT DOWN AND WAS TAKEN TO THE DEALER WHO REPLACED THE EGR VALVE. WHILE DRIVING 30 MPH, THE FAILURE RECURRED. SINCE THEN, THE EGR VALVE HAS BEEN REPLACED SEVERAL TIMES AND THE TURBO WAS CLEANED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE FOR HALF PRICE SO THAT IT CAN BE RESOLD. THE CURRENT MILEAGE IS 72,876 AND FAILURE MILEAGE WAS 47,000. UPDATED 02/01/08. *LJ THE CONSUMER STATED THE VEHICLE BUCKS FORWARD WHILE AT A STOP AND WHILE DRIVING. *JB

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