NHTSA Complaint #10195423 — 2004 SATURN ION

ON JUNE 25, 2007 THE 2004 SATURN ION QUAD COUPE CAME TO A DEAD STOP IN THE MIDDLE OF AN INTERSECTION. AFTER NUMEROUS ATTEMPTS TO START THE CAR I WAS FORCED TO HAVE THE CAR TOWED TO A SATURN DEALERSHIP IN FORT LAUDERDALE. I WAS TOLD THAT THERE WAS A POSSIBILITY THAT IT WAS THE TRANSMISSION AND THAT SATURN HAD EXTENDED THE WARRANTY ON CERTAIN TRANSMISSIONS MINE INCLUDED . WHEN I ASKED IF THERE HAD BEEN A RECALL WAS TOLD NO. ALSO, I WAS TOLD I SHOULD HAVE THE CAR BACK BY FRIDAY 6/29/07. LATER THAT DAY I WAS INFORMED THAT IT WAS THE VTI TRNSMISSION AND PARTS NEEDED TO BE ORDERED. I SHOULD HAVE MY CAR BACK ON FRIDAY, 6/29/07. ON FRIDAY I WAS TOLD THAT THE TRANSMISION WAS GOING TO NEED TO BE COMPLETELY REPLACED AND THE PART HAD BEEN ORDERED. I WOULD GET THE CAR BACK ON 7/2/07, WEEK SINCE IT HAD BEEN BROUGHT IN I WAS TOLD THAT THE PARTS HAD NOT ARRIVED ,AND THAT I WOULD HAVE THE CAR BACK ON THURSDAY SINCE WEDNESDAY. TODAY THURSDAY 7/5/07 I HAVE NOW BEEN TOLD THE CAR WAS NOT READY, AND THAT IT MAY NOT BE READY TOMORROW. WHY NOT RECALL CARS AFFECTED. *AK