NHTSA Complaint #10356106 — 2004 SATURN ION POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10356106
Vehicle	2004 SATURN ION
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 16, 2010
Date Filed	September 17, 2010
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE ABNORMALLY SHIFTED INTO THE NEXT GEAR. THE CONTACT CALLED THE MANUFACTURER AND THEY INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS. THE DEALER DIAGNOSED THE VEHICLE AS HAVING A FAULTY TRANSMISSION WHICH NEEDED REPLACING. THE DEALER ADVISED THE CONTACT THAT HE WOULD ONLY BE LIABLE FOR ONE HALF OF THE REPAIR COSTS. THE CONTACT DECLINED AND STATED THAT THE MANUFACTURER SHOULD BE LIABLE FOR THE FULL REPAIR COSTS DUE TO NUMEROUS TRANSMISSION COMPLAINTS FOUND ONLINE FOR HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.

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