NHTSA Complaint #10195122 — 2002 CHEVROLET MALIBU

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE issue reported to NHTSA

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Complaint Details

ODI Number	10195122
Vehicle	2002 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Date of Incident	July 2, 2007
Date Filed	July 2, 2007
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

I OWN A 2002 CHEVY MALIBU. AFTER MUCH RESEARCH ONLINE AS WELL AS MULTIPLE VISITS TO MY MECHANIC, I NOW REALIZE THAT THE PROBLEM I AM ENCOUNTERING IS A COMMON ONE FOR MY VEHICLE. THE PROBLEM IS WITH THE THEFT SYSTEM OR "PASSLOCK". MY CAR WILL FAIL TO START BECAUSE THE PASSLOCK SENSOR DETECTS WHAT IT THINKS IS AN IMPROPER KEY. A 10 MINUTE DELAY WILL ENSUE WHERE I CAN NOT START MY CAR AT ALL DURING THIS TIME. THIS HAS HAPPENED FREQUENTLY FOR THE PAST YEAR AND A HALF. WITHIN THE LAST MONTH IS HAS HAPPENED UP TO 3 TIMES A DAY! I FIND IT COMPLETELY UNACCEPTABLE THAT CHEVROLET HAS NOT RECALLED THE CAR FOR THIS ERROR. I CAN NO LONGER RUN THE RISK OF GETTING STUCK IN A BAD SITUATION/AREA AND MY CAR FAILING ME. *TR

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