NHTSA Complaint #10195044 — 2006 SCION XB

WINDSHIELD CRACKS: MY WINDSHIELD CRACKED, WITH NO ONE IN THE CAR, AND NO CHIP. IT HAD LESS THAN 2000 MILES WHEN IT HAPPENED. I HAD PARKED THE CAR MOST OF THE WAY UNDER A CARPORT, WHERE THE FRONT 2/3 WAS SHADED AS THE SUN ROSE THAT MORNING BUT THE BACK 1/3 HAD SUN SHINING ON IT. I HAD THE FRONT WINDOWS DOWN A COUPLE OF INCHES EACH. THE CRACK CAME FROM THE PASSENGER SIDE AT THE SEAL ABOUT HALF WAY UP THE WINDOW, AND TRAVELED IN TOWARD THE DRIVER'S SIDE HORIZONTALLY THEN TOOK A TURN 90 DEGREES UPWARD FOR A COUPLE OF INCHES AND THEN 90 DEGREES TOWARD THE DRIVER'S SIDE AGAIN. TOTAL LENGTH WAS APPROX 14 INCHES. I IMMEDIATELY CALLED THE DEALER AND ASKED IF ANYONE ELSE HAD THIS SAME ISSUE. MIND YOU I BOUGHT THE CAR FROM KERRY SCION IN FLORENCE, KY. WHERE THEY CLAIM THE CAR SELLS ITSELF AND THEY CAN'T KEEP THEM IN STOCK- NO ONE SEEMED TO HAVE REPORTED A SIMILAR INCIDENT. THE SERVICE TECH LAUGHED AT ME OVER THE PHONE! I TOOK A BALLPOINT PEN LIKE HE TOLD ME AND FOLLOWED THE CRACK AND NO CHIP! THIS WAS IN AUGUST 2006. OVER THE COURSE OF ONE YEAR THE CRACK GREW TO ALMOST THE ENTIRE WIDTH OF THE WINDSHIELD. THEN JUST LAST WEEK, A NEW CRACK APPEARED ORIGINATING AT THE TOP EDGE OF THE WINDSHIELD, ON THE DRIVERS SIDE OF THE REVIEW MIRROR, TRAVELING DOWNWARD THEN MAKING A 90 DEGREE TURN TOWARD THE PASSENGER SIDE. THE SAME DAY THE SECOND CRACK APPEARED, WHICH OCCURRED AS THE CAR WAS PARKED(SAME AS THE FIRST CRACK) IN THE LOT AT WORK, THE ORIGINAL CRACK GREW APPROX 6 INCHES TOWARD THE DRIVERS SIDE. THIS IS WHY I REPLACED THE WINDSHIELD TODAY: I WAS TOLD WHILE REGISTERING MY VEHICLE THIS PAST WEEK THAT THE STATE I NOW LIVE IN, KS, WILL TICKET YOU FOR A CRACK IN THE WINDSHIELD IF IN FRONT OF THE DRIVERS LINE OF SIGHT. SO IF IT IS SAFETY CONCERN FOR THE STATE OF KANSAS, THEN IT'S A SAFETY ISSUE THAT TOYOTA NEED TO ADDRESS. *TR