NHTSA Complaint #10195019 — 2002 FORD EXPLORER
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER issue reported to NHTSA
Complaint Details
| ODI Number | 10195019 |
| Vehicle | 2002 FORD EXPLORER |
| Component | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 75,078 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I JUST SPENT $492.01 REPAIRING THE 2002 FORD EXPLORER XLT. THE BOLT HOLDING THE RIGHT SIDE CALIPER MOUNTING BRACKET SHEARED OFF. IT SCORED THE INSIDE RIM WHICH RESULTED IN A BREACH TO THE TIRE, CAUSING IT TO GO FLAT. THIS PROBLEM HAPPENED 5:15 AM IN THE MORNING WITH NO ONE ON THE ROAD. AS SOON AS I HIT THE BRAKE,THE TIRE LOCKED UP AND THE CAR CAME TO AN ABRUPT HALT. HAD THIS HAPPENED DURING THE DAYTIME OR WHEN THERE WERE OTHER CARS AROUND, MUCH DAMAGED COULD HAVE OCCURRED TO MYSELF AND OTHER VEHICLES IN THE AREA. THE MECHANIC SAID IT WAS A DEFECTIVE PART. I FEEL FORD SHOULD REIMBURSE ME FOR THE COST OF REPAIR. AND BY THE WAY, I HAVE AN EXTENDED WARRANTY WITH THIS VEHICLE. *AK
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