NHTSA Complaint #10194266 — 2004 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10194266
Vehicle	2004 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 18, 2007
Date Filed	June 26, 2007
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE CHECK ENGINE AND COOLANT LIGHTS ILLUMINATED. THE CONTACT HEARD A SCRAPING NOISE COMING FROM THE VEHICLE. SHE PULLED OVER AND THE ENGINE LOST POWER. THE VEHICLE WAS TOWED TO A VOLKSWAGEN DEALER. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS ENGINE OIL SLUDGE AND STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 54,000.

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